Incidents | Marketplace Platform Incidents reported on status page for Marketplace Platform https://status.platform.softwareone.com/ https://d1lppblt9t2x15.cloudfront.net/logos/2acedd60348fce33d2eb1039436ce04d.png Incidents | Marketplace Platform https://status.platform.softwareone.com/ en Portal recovered https://status.platform.softwareone.com/ Wed, 01 Apr 2026 18:11:08 +0000 https://status.platform.softwareone.com/#a9443553aedde641bdf874039f9ad0b791975907196201666795600ad753b8f8 Portal recovered Portal went down https://status.platform.softwareone.com/ Wed, 01 Apr 2026 17:40:59 +0000 https://status.platform.softwareone.com/#a9443553aedde641bdf874039f9ad0b791975907196201666795600ad753b8f8 Portal went down Billing Statements recovered https://status.platform.softwareone.com/ Sun, 29 Mar 2026 22:35:07 +0000 https://status.platform.softwareone.com/#f809657ab69c1b8b637f35308d4e8509761102c653e296dbfb82020800df76b9 Billing Statements recovered Billing Statements went down https://status.platform.softwareone.com/ Sun, 29 Mar 2026 22:30:12 +0000 https://status.platform.softwareone.com/#f809657ab69c1b8b637f35308d4e8509761102c653e296dbfb82020800df76b9 Billing Statements went down Billing Statements recovered https://status.platform.softwareone.com/ Sun, 29 Mar 2026 21:34:58 +0000 https://status.platform.softwareone.com/#4bb56a0b8bc0ea0b517e8f663e0c685e6b7e85b8f83d81cc56a9e01a33a6ff07 Billing Statements recovered Billing Statements went down https://status.platform.softwareone.com/ Sun, 29 Mar 2026 20:35:07 +0000 https://status.platform.softwareone.com/#4bb56a0b8bc0ea0b517e8f663e0c685e6b7e85b8f83d81cc56a9e01a33a6ff07 Billing Statements went down Billing Statements recovered https://status.platform.softwareone.com/ Sun, 29 Mar 2026 19:55:24 +0000 https://status.platform.softwareone.com/#2499176e5e2b71f27ee8bad53000176ec5818c7be5e50ac2401a2152293b4e62 Billing Statements recovered Billing Statements went down https://status.platform.softwareone.com/ Sun, 29 Mar 2026 19:50:14 +0000 https://status.platform.softwareone.com/#2499176e5e2b71f27ee8bad53000176ec5818c7be5e50ac2401a2152293b4e62 Billing Statements went down Billing Statements recovered https://status.platform.softwareone.com/ Sun, 29 Mar 2026 19:30:05 +0000 https://status.platform.softwareone.com/#81f4dba1434930c5e342ba32e1efe475530742f384488a779b03dd7daf0804bb Billing Statements recovered Billing Statements went down https://status.platform.softwareone.com/ Sun, 29 Mar 2026 19:25:22 +0000 https://status.platform.softwareone.com/#81f4dba1434930c5e342ba32e1efe475530742f384488a779b03dd7daf0804bb Billing Statements went down Billing Statements recovered https://status.platform.softwareone.com/ Sat, 28 Mar 2026 14:05:04 +0000 https://status.platform.softwareone.com/#f1ed1f42899815e188be9fb1f55fb2edb467a78602e6fd37bab641ab31939c9b Billing Statements recovered Billing Statements went down https://status.platform.softwareone.com/ Sat, 28 Mar 2026 14:00:17 +0000 https://status.platform.softwareone.com/#f1ed1f42899815e188be9fb1f55fb2edb467a78602e6fd37bab641ab31939c9b Billing Statements went down Portal recovered https://status.platform.softwareone.com/ Wed, 25 Mar 2026 18:11:01 +0000 https://status.platform.softwareone.com/#64164d7de789a1dc564847d62bfb5c751a30b976859ea69e67fd6bc8a961ae96 Portal recovered Portal went down https://status.platform.softwareone.com/ Wed, 25 Mar 2026 17:46:01 +0000 https://status.platform.softwareone.com/#64164d7de789a1dc564847d62bfb5c751a30b976859ea69e67fd6bc8a961ae96 Portal went down REST API recovered https://status.platform.softwareone.com/ Fri, 20 Mar 2026 11:35:35 +0000 https://status.platform.softwareone.com/#989cd7dfe5f4b49fd6602f53a6e5473788020403ae0d846375514d63a1bc289f REST API recovered Billing Statements recovered https://status.platform.softwareone.com/ Fri, 20 Mar 2026 11:35:06 +0000 https://status.platform.softwareone.com/#c9cc8cdf563f5e9c397dd2cb36aa2987f98bbf4ab119eb6cda360e491287d26e Billing Statements recovered REST API went down https://status.platform.softwareone.com/ Fri, 20 Mar 2026 10:55:35 +0000 https://status.platform.softwareone.com/#989cd7dfe5f4b49fd6602f53a6e5473788020403ae0d846375514d63a1bc289f REST API went down Billing Statements went down https://status.platform.softwareone.com/ Fri, 20 Mar 2026 10:55:03 +0000 https://status.platform.softwareone.com/#c9cc8cdf563f5e9c397dd2cb36aa2987f98bbf4ab119eb6cda360e491287d26e Billing Statements went down Portal recovered https://status.platform.softwareone.com/ Wed, 18 Mar 2026 18:50:58 +0000 https://status.platform.softwareone.com/#59b6874dbd37a354e319fdc6ba76c95783327451eec84027d5c9aaae10931f4a Portal recovered Portal went down https://status.platform.softwareone.com/ Wed, 18 Mar 2026 18:46:06 +0000 https://status.platform.softwareone.com/#59b6874dbd37a354e319fdc6ba76c95783327451eec84027d5c9aaae10931f4a Portal went down Portal recovered https://status.platform.softwareone.com/ Wed, 18 Mar 2026 18:26:00 +0000 https://status.platform.softwareone.com/#997b71a846d83e3d373c21a4eae837675be91abcc091b90e9c3ab8209c7174fa Portal recovered Portal went down https://status.platform.softwareone.com/ Wed, 18 Mar 2026 18:21:06 +0000 https://status.platform.softwareone.com/#997b71a846d83e3d373c21a4eae837675be91abcc091b90e9c3ab8209c7174fa Portal went down Portal recovered https://status.platform.softwareone.com/ Fri, 13 Mar 2026 17:51:03 +0000 https://status.platform.softwareone.com/#bbc23e5083fb5272d2c0b2578232120a6bdd3e101b10df4fb039b67310516394 Portal recovered Portal went down https://status.platform.softwareone.com/ Fri, 13 Mar 2026 17:46:03 +0000 https://status.platform.softwareone.com/#bbc23e5083fb5272d2c0b2578232120a6bdd3e101b10df4fb039b67310516394 Portal went down Billing Statements recovered https://status.platform.softwareone.com/ Sat, 07 Mar 2026 14:05:18 +0000 https://status.platform.softwareone.com/#10612d28b1b68375660467539409c77725a19cffd04065dd44099e58c8254211 Billing Statements recovered Billing Statements went down https://status.platform.softwareone.com/ Sat, 07 Mar 2026 14:00:20 +0000 https://status.platform.softwareone.com/#10612d28b1b68375660467539409c77725a19cffd04065dd44099e58c8254211 Billing Statements went down Portal recovered https://status.platform.softwareone.com/ Fri, 06 Mar 2026 17:35:58 +0000 https://status.platform.softwareone.com/#ac4b1e60efff00420a7d4ba3140208dcae4fbd8342ff2763e69bd79811a22a99 Portal recovered Portal went down https://status.platform.softwareone.com/ Fri, 06 Mar 2026 17:11:04 +0000 https://status.platform.softwareone.com/#ac4b1e60efff00420a7d4ba3140208dcae4fbd8342ff2763e69bd79811a22a99 Portal went down Documentation recovered https://status.platform.softwareone.com/ Fri, 06 Mar 2026 14:47:02 +0000 https://status.platform.softwareone.com/#cd64569d66e111d79b81d88a93468c513ce5b16f337a929b1b400ce5159a775e Documentation recovered Documentation went down https://status.platform.softwareone.com/ Fri, 06 Mar 2026 14:36:58 +0000 https://status.platform.softwareone.com/#cd64569d66e111d79b81d88a93468c513ce5b16f337a929b1b400ce5159a775e Documentation went down Portal recovered https://status.platform.softwareone.com/ Fri, 27 Feb 2026 20:10:58 +0000 https://status.platform.softwareone.com/#5a0411dc73c7e8823954664190ca39ad41b568c1a81d9d3da3e75e27b6058b8f Portal recovered Portal went down https://status.platform.softwareone.com/ Fri, 27 Feb 2026 19:46:05 +0000 https://status.platform.softwareone.com/#5a0411dc73c7e8823954664190ca39ad41b568c1a81d9d3da3e75e27b6058b8f Portal went down Portal recovered https://status.platform.softwareone.com/ Tue, 24 Feb 2026 14:16:05 +0000 https://status.platform.softwareone.com/#8e000db84e000e8b9985afc5e66ca539aa044c1217ee3c94264e886f581ae736 Portal recovered Portal went down https://status.platform.softwareone.com/ Tue, 24 Feb 2026 14:11:03 +0000 https://status.platform.softwareone.com/#8e000db84e000e8b9985afc5e66ca539aa044c1217ee3c94264e886f581ae736 Portal went down Reports recovered https://status.platform.softwareone.com/ Mon, 23 Feb 2026 11:02:09 +0000 https://status.platform.softwareone.com/#30214f82f56dff1df78f695d7495b44a335193e05e0526eaa6769cb9eded8b68 Reports recovered Email recovered https://status.platform.softwareone.com/ Mon, 23 Feb 2026 11:02:06 +0000 https://status.platform.softwareone.com/#e26fa59e20bfc14f8d616687f2799ab93f399c581e3a18865d8d36c125659e1c Email recovered Email went down https://status.platform.softwareone.com/ Mon, 23 Feb 2026 10:19:24 +0000 https://status.platform.softwareone.com/#e26fa59e20bfc14f8d616687f2799ab93f399c581e3a18865d8d36c125659e1c Email went down Reports went down https://status.platform.softwareone.com/ Mon, 23 Feb 2026 10:19:23 +0000 https://status.platform.softwareone.com/#30214f82f56dff1df78f695d7495b44a335193e05e0526eaa6769cb9eded8b68 Reports went down Email recovered https://status.platform.softwareone.com/ Sun, 22 Feb 2026 00:59:38 +0000 https://status.platform.softwareone.com/#2fe94685759725e057b6367c953da98b737639eddb5332ba05869328e1e74d55 Email recovered Email went down https://status.platform.softwareone.com/ Sun, 22 Feb 2026 00:20:50 +0000 https://status.platform.softwareone.com/#2fe94685759725e057b6367c953da98b737639eddb5332ba05869328e1e74d55 Email went down Portal recovered https://status.platform.softwareone.com/ Fri, 20 Feb 2026 17:51:02 +0000 https://status.platform.softwareone.com/#6efdbe27a1e43b453471433000694abc03d23f849e1173f17b81d01a93e2b79e Portal recovered Portal went down https://status.platform.softwareone.com/ Fri, 20 Feb 2026 17:26:00 +0000 https://status.platform.softwareone.com/#6efdbe27a1e43b453471433000694abc03d23f849e1173f17b81d01a93e2b79e Portal went down Portal recovered https://status.platform.softwareone.com/ Fri, 20 Feb 2026 05:05:58 +0000 https://status.platform.softwareone.com/#541c246df004c8f4f88e2644cddb90bc507e4f6fc87b7e937f1485adbc3ee3cc Portal recovered Portal went down https://status.platform.softwareone.com/ Fri, 20 Feb 2026 04:56:05 +0000 https://status.platform.softwareone.com/#541c246df004c8f4f88e2644cddb90bc507e4f6fc87b7e937f1485adbc3ee3cc Portal went down Billing Statements recovered https://status.platform.softwareone.com/ Sat, 07 Feb 2026 14:05:06 +0000 https://status.platform.softwareone.com/#41b4beb4411a00887cda2e376c3ddec70aca72fb1fa6f2a5e6c2e3e215fdbe05 Billing Statements recovered Billing Statements went down https://status.platform.softwareone.com/ Sat, 07 Feb 2026 14:00:20 +0000 https://status.platform.softwareone.com/#41b4beb4411a00887cda2e376c3ddec70aca72fb1fa6f2a5e6c2e3e215fdbe05 Billing Statements went down Billing Statements recovered https://status.platform.softwareone.com/ Sat, 24 Jan 2026 03:20:03 +0000 https://status.platform.softwareone.com/#dd00870be69d612e92ebfbf8416fdb58b5959a3c9c54fa14d9383d3e4a78b07b Billing Statements recovered Billing Statements went down https://status.platform.softwareone.com/ Sat, 24 Jan 2026 03:15:12 +0000 https://status.platform.softwareone.com/#dd00870be69d612e92ebfbf8416fdb58b5959a3c9c54fa14d9383d3e4a78b07b Billing Statements went down Portal recovered https://status.platform.softwareone.com/ Fri, 12 Dec 2025 20:01:09 +0000 https://status.platform.softwareone.com/#3a0803d40db6d6334d86213cd9f694799e29278ab33ee2442dcbeb2c553ca525 Portal recovered Portal went down https://status.platform.softwareone.com/ Fri, 12 Dec 2025 19:56:12 +0000 https://status.platform.softwareone.com/#3a0803d40db6d6334d86213cd9f694799e29278ab33ee2442dcbeb2c553ca525 Portal went down Documentation recovered https://status.platform.softwareone.com/ Fri, 05 Dec 2025 09:15:16 +0000 https://status.platform.softwareone.com/#c3da9e6eb8b27d96668c5f4ff00e6b9de2f89f27d5611be7fc78796f46935fa9 Documentation recovered Documentation went down https://status.platform.softwareone.com/ Fri, 05 Dec 2025 08:49:47 +0000 https://status.platform.softwareone.com/#c3da9e6eb8b27d96668c5f4ff00e6b9de2f89f27d5611be7fc78796f46935fa9 Documentation went down Portal recovered https://status.platform.softwareone.com/ Fri, 21 Nov 2025 09:48:43 +0000 https://status.platform.softwareone.com/#f1d7cb82b0aac83d53d30110173fb2baed615697f4d8ceeb412f840604ebb077 Portal recovered Portal went down https://status.platform.softwareone.com/ Fri, 21 Nov 2025 09:39:08 +0000 https://status.platform.softwareone.com/#f1d7cb82b0aac83d53d30110173fb2baed615697f4d8ceeb412f840604ebb077 Portal went down REST API recovered https://status.platform.softwareone.com/ Thu, 06 Nov 2025 11:59:08 +0000 https://status.platform.softwareone.com/#a61854f95b0cccc8dce263f05c6887c185e03b565004fac62c902e5e276166e7 REST API recovered Reports recovered https://status.platform.softwareone.com/ Thu, 06 Nov 2025 11:59:07 +0000 https://status.platform.softwareone.com/#bf4acb8323e86a7b5f482061b2469bfb5fabd7e2ad8930ae23e1318fafb2b722 Reports recovered Email recovered https://status.platform.softwareone.com/ Thu, 06 Nov 2025 11:59:05 +0000 https://status.platform.softwareone.com/#a7f40ae393b92dadb5720d02a1cbe72830c66256b34c5364adc03a82cfb1a04d Email recovered Authorization recovered https://status.platform.softwareone.com/ Thu, 06 Nov 2025 11:59:05 +0000 https://status.platform.softwareone.com/#053a68d8e2a3cc1f32f0af3d1cbdc26f08e85caae2f1438a85e57fee9249ba64 Authorization recovered REST API went down https://status.platform.softwareone.com/ Thu, 06 Nov 2025 11:10:43 +0000 https://status.platform.softwareone.com/#a61854f95b0cccc8dce263f05c6887c185e03b565004fac62c902e5e276166e7 REST API went down Reports went down https://status.platform.softwareone.com/ Thu, 06 Nov 2025 11:10:43 +0000 https://status.platform.softwareone.com/#bf4acb8323e86a7b5f482061b2469bfb5fabd7e2ad8930ae23e1318fafb2b722 Reports went down Email went down https://status.platform.softwareone.com/ Thu, 06 Nov 2025 11:10:43 +0000 https://status.platform.softwareone.com/#a7f40ae393b92dadb5720d02a1cbe72830c66256b34c5364adc03a82cfb1a04d Email went down Authorization went down https://status.platform.softwareone.com/ Thu, 06 Nov 2025 11:10:42 +0000 https://status.platform.softwareone.com/#053a68d8e2a3cc1f32f0af3d1cbdc26f08e85caae2f1438a85e57fee9249ba64 Authorization went down REST API recovered https://status.platform.softwareone.com/ Mon, 03 Nov 2025 15:50:40 +0000 https://status.platform.softwareone.com/#5f99bfa029aadce51f4e7877fbb133a98a40ec7ea6e5ca7a1dd396e63c85bb62 REST API recovered REST API went down https://status.platform.softwareone.com/ Mon, 03 Nov 2025 15:41:42 +0000 https://status.platform.softwareone.com/#5f99bfa029aadce51f4e7877fbb133a98a40ec7ea6e5ca7a1dd396e63c85bb62 REST API went down Portal recovered https://status.platform.softwareone.com/ Wed, 29 Oct 2025 21:23:25 +0000 https://status.platform.softwareone.com/#abfd8397dcc32aaf324990c6bf6fc70d0203cbc58628e804c75043f7076fe42d Portal recovered Portal went down https://status.platform.softwareone.com/ Wed, 29 Oct 2025 15:49:03 +0000 https://status.platform.softwareone.com/#abfd8397dcc32aaf324990c6bf6fc70d0203cbc58628e804c75043f7076fe42d Portal went down Email recovered https://status.platform.softwareone.com/ Mon, 20 Oct 2025 22:26:12 +0000 https://status.platform.softwareone.com/#836423278962002dfee52f1b1e4c45fb11f229c141b3819af513a97a117b515e Email recovered Email went down https://status.platform.softwareone.com/ Mon, 20 Oct 2025 17:02:45 +0000 https://status.platform.softwareone.com/#836423278962002dfee52f1b1e4c45fb11f229c141b3819af513a97a117b515e Email went down Email recovered https://status.platform.softwareone.com/ Mon, 20 Oct 2025 10:47:16 +0000 https://status.platform.softwareone.com/#6834b3be6f5e3c32c1f0baf2f8c3de2c471d4b93e8ce220e4cb40b791fbe3bee Email recovered Email went down https://status.platform.softwareone.com/ Mon, 20 Oct 2025 10:02:33 +0000 https://status.platform.softwareone.com/#6834b3be6f5e3c32c1f0baf2f8c3de2c471d4b93e8ce220e4cb40b791fbe3bee Email went down Portal recovered https://status.platform.softwareone.com/ Fri, 17 Oct 2025 10:09:36 +0000 https://status.platform.softwareone.com/#5d78e2d30488f5811919343f7c925d7ae4ee76209255b953439f5ef9d4c1a14b Portal recovered Portal went down https://status.platform.softwareone.com/ Fri, 17 Oct 2025 09:54:39 +0000 https://status.platform.softwareone.com/#5d78e2d30488f5811919343f7c925d7ae4ee76209255b953439f5ef9d4c1a14b Portal went down Marketplace Platform Release v2 Maintenance https://status.platform.softwareone.com/incident/279740 Mon, 30 Oct 2023 19:36:00 -0000 https://status.platform.softwareone.com/incident/279740#a6993311bfd8a40fc2ef1282f6ae326ca0b16517453c7300797fc9b9dfaeb467 We are pleased to announce that services have been restored, and normal operations have resumed. We will continue to monitor the situation in case any issues arise. Marketplace Platform Release v2 Maintenance https://status.platform.softwareone.com/incident/279740 Mon, 30 Oct 2023 19:36:00 -0000 https://status.platform.softwareone.com/incident/279740#d62d0147d81430f0ad6ff8377865aae08e973cfdfaaf37833a01e94fda018033 Our Engineering teams now report a successful restoration of services. We will continue monitoring our applications to ensure there are no additional side effects of downtime. Marketplace Platform Release v2 Maintenance https://status.platform.softwareone.com/incident/279740 Mon, 30 Oct 2023 18:16:00 -0000 https://status.platform.softwareone.com/incident/279740#1f8e90f3628468b0f68a6700d2cec9a5ced2d0995a5953f2f0b0679e5a102771 Update: we are still working on restoring services, we anticipate downtime to continue for several more hours. Marketplace Platform Release v2 Maintenance https://status.platform.softwareone.com/incident/279740 Mon, 30 Oct 2023 15:42:00 -0000 https://status.platform.softwareone.com/incident/279740#32828079284b6f5a3f41a75fb2244217d02416165f104b10afd44454e7ebfeec We have identified the issue impacting our Client Portal, and our engineering team is actively working to resolve it. It is anticipated that this problem may persist for several hours, and we will provide updates as soon as we have new information to share. Marketplace Platform Release v2 Maintenance https://status.platform.softwareone.com/incident/279740 Mon, 30 Oct 2023 14:42:00 -0000 https://status.platform.softwareone.com/incident/279740#72c7d2dc2ff08a0e32951a165e7184b8ce062fda7cdba184d45f033e5694f4c6 At the moment, we are experiencing an issue that is affecting the operation of some of our systems. We are currently investigating the matter and will keep you updated.